Terms and Conditions

Effective Date: January 10, 2025

Welcome to Glara! These Terms and Conditions govern your use of our website, products, and services. By accessing or using our website and services, you agree to comply with and be bound by the following terms. Please read these terms carefully before making any purchases or using our services. If you do not agree with these terms, please do not use our website or services.

Disclaimer: The following Terms and Conditions are provided for informational purposes only and do not constitute legal advice. For personalized legal advice, please consult a qualified attorney.

1. Acceptance of Terms

By using Glara, you agree to be bound by these Terms and Conditions and our Privacy Policy. If you do not agree with any part of these terms, you must not use our website or services.

2. Changes to Terms

We reserve the right to modify, amend, or update these Terms and Conditions at any time without prior notice. Any changes will be effective immediately upon posting on this page, with the updated “Effective Date” reflected at the top. It is your responsibility to review these terms periodically to stay informed about any updates. Your continued use of the website after changes are made constitutes your acceptance of the revised terms.

3. Use of the Website

  • Eligibility: You must be at least 18 years old or the legal age in your jurisdiction to use our services. By using our website, you confirm that you meet this age requirement.

  • Account Registration: To access certain features of our website, you may be required to create an account. You agree to provide accurate and complete information during registration and to keep your account information updated. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

  • Prohibited Activities: You agree not to use our website for any unlawful purposes or in any way that could harm, disable, overburden, or impair the website’s functionality. Prohibited activities include, but are not limited to:

    • Engaging in fraudulent activities
    • Uploading or transmitting harmful or malicious content
    • Attempting to gain unauthorized access to our systems
    • Interfering with the proper functioning of the website

4. Product Information

We strive to provide accurate descriptions, images, and other content related to our products and services. However, we do not guarantee that all information on the site is accurate, complete, or error-free. In the event of any inaccuracies, we reserve the right to correct errors and cancel orders when necessary. If a product is unavailable after you place an order, we will notify you and offer you the option to backorder, substitute, or cancel the order.

5. Pricing and Payment

  • Pricing: All prices are listed in U.S. Dollars (USD) and are subject to change without prior notice. The price displayed at the time of purchase is the final price.

  • Accepted Payment Methods: We accept various secure payment methods, including:

    • Credit/Debit Cards: Visa, MasterCard, American Express, Discover.
    • PayPal: A trusted online payment system.
    • Apple Pay and Google Pay: For quick and secure payments using your mobile devices.
    • Other Secure Payment Gateways: Additional payment options may be available at checkout depending on your location and device.

  • Payment Processing: Payment must be completed at the time of order placement. If your payment method is declined or invalid, we will notify you, and your order will not be processed until payment is successfully completed.

6. Order Processing and Fulfillment

  • Order Confirmation: After placing an order, you will receive an order confirmation email acknowledging that we have received your order. This email does not signify that your order has been processed or shipped.

  • Processing Time: Orders are typically processed within 1-3 business days, excluding weekends and holidays. Processing times may vary based on order volume and product availability.

  • Shipping Notification: Once your order has been shipped, you will receive a shipping confirmation email containing tracking information to monitor your delivery status.

7. Shipping and Delivery

For detailed information on our shipping methods, costs, and delivery times, please refer to our Shipping Policy.

8. Order Modifications and Cancellations

  • Order Modifications: If you need to make changes to your order, such as updating the shipping address or altering product quantities, please contact us immediately at info@glara.site. We will do our best to accommodate your request, provided the order has not yet been processed or shipped.

  • Order Cancellations: You may cancel your order within 24 hours of placing it by contacting our customer service team at info@glara.site. After this period, if your order has already been processed or shipped, you will need to follow our Refund and Returns Policy to return the items.

9. Backorders and Out-of-Stock Items

In the event that a product you ordered is out of stock, we will notify you as soon as possible. You may choose to:

  • Backorder: Wait for the item to be restocked and shipped once available.
  • Alternative Products: Select a different product of similar value.
  • Full Refund: Opt for a full refund if you prefer not to wait for the restock.

10. Refunds and Returns

Please refer to our Refund and Returns Policy for detailed instructions on how to return items and request refunds.

11. Limitation of Liability

To the fullest extent permitted by law, Glara and its affiliates shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with your use of our website or products. Our total liability to you for any claim related to your purchase will not exceed the amount you paid for the product in question.

12. Intellectual Property

All content on Glara, including but not limited to text, images, logos, graphics, videos, and software, is the property of Glara or its licensors and is protected by copyright and trademark laws. Unauthorized use, reproduction, distribution, or modification of any content is strictly prohibited.

13. Privacy and Security

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

14. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the state of West Virginia, United States. Any disputes arising from or related to these terms will be resolved in the appropriate courts located within West Virginia.

15. Severability

If any provision of these Terms and Conditions is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions will continue in full force and effect.

16. Termination

We reserve the right to suspend or terminate your access to our website and services at our sole discretion, without notice, for conduct that we believe violates these Terms and Conditions or is harmful to other users of the site, us, or third parties, or for any other reason deemed appropriate by Glara.

17. Third-Party Links

Our website may contain links to third-party websites for your convenience. These links do not signify endorsement by Glara of the content on the linked sites. We are not responsible for the privacy practices or content of any third-party sites. We encourage you to read the privacy policies of every site you visit.

18. Customer Feedback

We welcome and encourage you to provide feedback, comments, and suggestions for improvements to our website and services. You may submit feedback by emailing us at info@glara.site. While we appreciate your input, please refrain from sending sensitive personal information in your feedback.

19. Force Majeure

Glara shall not be liable for any failure to perform its obligations under these Terms and Conditions if such failure results from causes beyond its reasonable control, including but not limited to acts of God, war, terrorism, labor disputes, or governmental regulations.

20. Entire Agreement

These Terms and Conditions, along with our Privacy Policy and Refund and Returns Policy, constitute the entire agreement between you and Glara regarding your use of our website and services, superseding any prior agreements.

21. Contact Us

If you have any questions or concerns about these Terms and Conditions or our services, please contact us:

  • By Email: info@glara.site
  • By Phone: (304) 269-3356
  • By Mail: 208 Smith Holw, Weston, West Virginia, United States

Thank you for choosing Glara. We appreciate your business and are committed to providing you with high-quality products and exceptional customer service.